Surea applications are licensed via an online licensing server. The applications “check-in” periodically to validate their integrity. This function also provides system critical data to nominated contacts, notifying recipients via email when the application fails to contact the license server.
All current SureaCare license information is displayed on this page, including:
If the system license status has been altered via install modification or due to intermittent contact with the license server, a manual check in can be undertaken.
If SureaCare successfully contacts the license server and validates, it will display:
If SureaCare cannot reach the license server or the license isn’t valid, it will display:
If an error is presented, check your network settings:
Should a successful check-in still be unachievable, contact the Surea team.
For more information on licensing, reference the Surea Installer knowledgebase.